Halo-Style Pendant
14K Yellow Gold Lab-Grown Ruby & .04 CTW Natural Diamond Halo-Style Pendant
Shipping Information
Important Shipping Information
- Guaranteed delivery times are based on your zip code.
- Not all services are available in all areas.
- Ground delivery service is available for items that are too large or too heavy for next-day delivery to be cost effective.
- The maximum allowable weight for a FedEx or UPS shipment is 150 pounds. If your order exceeds 150 pounds, it will be split into multiple shipments.
- Additional shipping charges may apply to orders shipped outside of the U.S.A., and carrier options may be limited.
Liability
All carriers are responsible and liable for any damages that occur during transit. If you suspect any damage or shortage caused during transit, follow these instructions:- Do not sign freight bill or receipt without making a notation on the freight bill.
- Retain all packing material and shipping cartons until the carrier has made an inspection.
- File a claim directly with the carrier within 15 days. Virtus Collective cannot file a claim for you.
Return Policies
Buy With Confidence. We've Got You Covered!
At Virtus Collective, we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for a refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
100% Money Back Guarantee
Returning Your Purchase
Enjoy hassle-free returns and resizing with our 30-day guarantee. Complimentary 30-day returns, with no shipping or restocking fees.
You can also have your ring resized once, free of charge, within 90 days.
Simply use the prepaid label provided to send your ring back, and we’ll take care of your return or resizing quickly and efficiently.
You can also resize your ring once at no charge within 90 days.
You’ll get a prepaid label to send the ring back, and your return or resizing will be promptly handled.
Return Conditions
You have 30 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
Receiving A Refund
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
Exchanges
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 15 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift Returns
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
Order Cancellations And Amendments
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personalized Items
Personalized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
Virtus Collective
info@virtuscollective.com
Custom And Special Order Items
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions, please don't hesitate to contact us at:
Virtus Collective
info@virtuscollective.com
Virtus Collective wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
Shipping Options
At Virtus Collective, we offer reliable and secure shipping options through FedEx to ensure your order arrives in a timely manner. You can choose FedEx Ground shipping for a flat rate of $12.42. Orders placed by 5 PM PST typically arrive within 5 to 7 business days. For faster delivery, we also offer FedEx 2-Day shipping for $15.70, with most orders arriving within 2 to 3 business days if placed by 5 PM PST. We’re pleased to offer free shipping on all orders over $200, which applies to both Ground and 2-Day options. Additionally, we offer complimentary local drop-off for purchases over $499 within Southern California. This service is ideal for clients who value a personal touch, added security, or need their piece by a specific date. Availability is based on scheduling and logistics—if you’re local and timing is critical, let us know, and we’ll do our best to accommodate. Once your order has shipped or delivery is scheduled, you’ll receive a confirmation email with tracking details or timing updates. At this time, we do not offer international shipping.
Shipping options will be available to select at checkout.
Warranties
Fine Jewelry Guarantee and Limited Warranty
Our Commitment
At Virtus Collective, our fine jewelry is designed with purpose and built to endure. From timeless gold pieces to modern lab-grown designs, we stand behind the materials, craftsmanship, and integrity of every item we create.
What’s Covered by Our Guarantee
Material Integrity:
All metals, stones, and components used in our fine jewelry are guaranteed to be authentic and responsibly sourced, meeting the premium standards expected of high-end fine jewelry.
Craftsmanship Warranty:
We offer a one-year limited warranty that covers manufacturing defects in materials or workmanship. This includes broken chains, loose prongs, faulty clasps, and structural issues—not resulting from misuse or impact.
Finish Quality:
Each piece is quality-checked for smooth finishes, clean settings, and polish. Minor imperfections caused during production are covered under this warranty.
What’s Not Covered
Normal wear and tear, including scratches, fading, and loss of plating
Damage from misuse, impact, or unauthorized repairs
Loss or theft of the item or any component
Discoloration from exposure to chemicals or harsh environments
Jewelry Care Advisory
To extend the life of your jewelry, we recommend removing it before exercising, showering, swimming, or cleaning. Store in a soft cloth or jewelry box to prevent scratches or tangling.
Repair Services
After the warranty period, Virtus Collective offers affordable repair services on most of our fine jewelry. Email us for quotes and instructions on how to proceed.
Filing a Warranty Claim
Contact support@virtuscollective.com with your order number and issue description.
Our team will guide you through the inspection process.
If a covered issue is confirmed, your piece will be repaired or replaced at no cost.
Customers are responsible for shipping unless otherwise stated.
Our Promise:
You’ve invested in fine jewelry built on integrity and refined craftsmanship. We’re committed to making sure it lives up to that standard every time you wear it.

88709:142:P
Lab-Created Ruby
12.60 mm
Virtus Collective
Diamond
14K Yellow Gold
5.10 mm
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